Creating simple user experiences for complex products.
Most of my design work has centered around highly complex products either due to the nature of the industry or the technical challenges. I am prepared to tackle any future challenge regardless of the industry or product.
Experience
UX/UI Designer, WatchGuard Technologies, Seattle, WA, February 2022 — Present
Lead the research and design on WatchGuard's new to market SASE offering which consists of a full management and reporting platform as well as desktop and mobile clients
Lead an effort to transition and enhance our design system by coordinating the CSS changes with front-end development and updating our Figma design system to link elements to actual code in the CSS
Established new UX processes to leverage user research and user testing up front to assure our team was designing products that met the needs of our customers
Helped build features for products across our security suite such as Access Points (Wi-Fi), AuthPoint (Identity), ThreatSync (NDR/XDR), and our Fireboxes (Firewalls)
Currently the project manager for our America/APAC UX team assuring all work is delegated correctly and timelines are met
Freelance UX Designer, Seattle, WA, June 2021 — February 2022
Applied knowledge of the design process and research methods to design and develop multiple applications and websites
Identified research goals relevant to the project and used a variety of research methods to provide answers to those goals
Collaborated with colleagues and developers to submit designs to usability testing and finalize designs
Operations Manager, United Access, Redmond, WA, March 2020 — June 2021
Organized and maintained facility to provide better employee communication and streamline workflow between departments
Co-managed company website and assured information was accurate and well-displayed to provide customers with a satisfactory online experience
Strategically placed vehicles and marketing materials around the facility to create a positive car buying experience and emphasize company promotions
Education
User Experience Certificate, Career Foundry, March 2021 — October 2021
Completed a 32 week hands on project centered bootcamp for UX Design in order to jumpstart career change
Built and demonstrated critical skills covering the entire design process
Coursework B.S. Business Management, University of Washington, September 2017 — June 2018
Completed 40 credits of business administration classes including accounting, business law, economics, and business statistics
Unenrolled after first year to pursue personal videography business